Doesn’t it drive you nuts to wait on hold for information you can find online in 20 seconds?
That kind of thing is a major annoyance with some smaller lenders that offer either minimal online access, or none at all.
For that reason, it was good to see Street Capital launch its new MyStreetMortgage.ca web portal. Street’s new website lets you:
- Check your balance, payment, remaining amortization, and property tax account
- Calculate the effect of pre-payments
- Access annual statements
- Change your payment date
- Lock in your variable rate
- Change payment frequency
- Increase your payments
- Schedule lump-sum pre-payments in advance, etc.
"Mortgage brokers from across Canada have been asking that we build a client portal for our customers," says Street Capital President, Paul Grewal.
Build it they did. Street went out of its way not to forget any functionality. In fact, many of the features (like locking in a variable rate or scheduling multiple lump-sum prepayments) aren’t available on some competing lender portals.
Without a doubt, Street’s new site is easily one of the most feature-rich mortgage-specific client sites in the industry.
For all you lenders without an online customer portal, you may want to put your web developers on overtime.
Rob McLister, CMT
Last modified: April 25, 2014
Nice to see such a full featured site by a lender. I looked around their site and couldn’t find their rates. Any idea where it is?
Does Firstline’s online portal offer most of these features with their readvanceable product?
This is Awsome to hear. Street Capital is a great company and just got better.
I agree with you… They are investing in technology and are making significant improvements that make dealing with them a pleasure.
Curious?
Has anyone noticed that their site looks eerily familiar? You would if you’ve ever had a mortgage with First National! (This is no knock to Street, First National’s mymortgage.firstnational.ca is a great self service site).
Hi John,
Right you are. Street apparently uses the same back-end portal technology as First National, who we’re told services some of Street’s mortgages.
Any way you slice it, it’s a fantastic platform!
Cheers…
Street Capital only quotes rates through brokers.
That was my first thought when I saw the screenshot!