Mortgage Career: Manager, Market Intelligence and Analysis, FSCO


Company: Financial Services Commission of Ontario
Position Title: Manager, Market Intelligence and Analysis
Licences or Registrations Required: No
Location of Position: Toronto, Ontario
Applicants may contact:


Manager, Market Intelligence and Analysis

The Financial Services Commission of Ontario (FSCO) regulates legislated financial service sectors in Ontario and has a key strategic objective to establish and implement a risk based approach to regulatory operations and service delivery.

FSCO seeks a proven leader in financial sector market intelligence, research/analysis and market conduct risk assessment to manage a team of financial sector market intelligence research experts in the performing of market intelligence research and analysis projects/services to identify/assess broad and complex sector trends/risks and support evidence-based regulatory solutions and legislation/policy development.

As the Manager, Market Intelligence & Analysis, you will:

  • lead and oversee the gathering and delivery of market intelligence research and analysis of regulated financial sector/industry (insurance, mortgage brokering, credit unions and caisses populaires, loan and trust companies and co-operative corporations) practices, products and business developments to identify market trends and emerging market conduct compliance issues
  • lead and manage staff in the design, development and establishment of financial sector market database systems, risk assessment tools and indicators and the synthesis, analysis and reporting of market intelligence
  • lead and manage staff in the proactive identification and assessment of emerging issues and systemic trends and in the support of the determination of market conduct compliance regulatory risks
  • manage and oversee the conducting of major business process projects for the review, analysis, design, development and implementation of business process solutions, best practices, performance measures, benchmarking, re-engineering, communication/marketing tools and change management initiatives to support regulatory operations
  • lead and manage a quality assurance role to support regulatory compliance, complaint and inquiry handling activities and assess the results and achievements of regulatory outcomes
  • represent the government/FSCO in consultations with senior representatives of regulated sectors/industries, stakeholders and financial services professional bodies
  • manage and provide expertise and advice to FSCO executives, ministry staff and other regulators on the development of practices, strategies and positions to address regulatory issues
  • participate as a member of the branch/division management team, act for the Director, Market Regulation Branch as assigned and participate in or lead division, FSCO or sector committees

Location: 5160 Yonge Street, Toronto, Ontario        


What we are looking for:

Knowledge in a Financial Services Environment:

  • extensive experience-based knowledge of financial sector governance structures, business policies/standards, financial products, intermediaries and current issues/trends in regulated financial service sectors across Ontario

Technical Knowledge in Market Intelligence Research and Risk Analysis:

  • comprehensive knowledge and expertise related to the theory, principles, practices and methods of market intelligence research, information-gathering and analysis
  • comprehensive knowledge and expertise in market conduct regulation risk analysis and assessment and risk-based regulatory techniques within the regulated financial services

Knowledge of Quality Assurance, Performance Measurement and Policy/Business Process Development:

  • extensive knowledge of quality assurance and performance measurement principles, methods and processes
  • advanced knowledge of business process and communication methods including performance measures, benchmarking, re-engineering and business marketing/communication and change management
  • knowledge of policy assessment methods with experience in providing advice in support of policy initiatives and executive decision making

Strategic Orientation, Leadership and Management Skills:

  • strategic orientation with proven excellent leadership and project management skills for planning, leading and managing the delivery of multiple and concurrent complex market intelligence and business process projects and initiatives
  • proven excellent human resources management skills to effectively lead and manage a staff team

Conceptual, Analytical, Creative, Decision Making and Computer Skills:

  • proven superior conceptual, analytical, creative and decision-making skills to assess the unit intelligence gathering/analysis project results, seek new/innovative methods for identifying/measuring risk, oversee the design and development of leading risk indicators and risk assessment tools and provide authoritative expertise and advice to the FSCO executives
  • advanced computer skills and knowledge of word processing, spreadsheet, data-base and specialized financial computer software

Relationship Development/Management, Communication and Consultation Skills:

  • demonstrated stakeholder relationship development/management skills to represent the government/FSCO with licensees and officials in the regulated financial service sectors
  • demonstrated superior verbal and written communication and presentation skills to provide regulatory expertise, technical analytical reports, advice and briefings to stakeholders, senior management and the CEO/Superintendent


Salary range:  $76,726.00 – $100,240.00 per annum 

Please visit and enter Job ID 43077 in the Job ID search field to view detailed job information, including instructions on how to apply. Alternatively, you may send your resume by April 2, 2012, to:

Financial Services Commission of Ontario, Human Resources Unit
5160 Yonge Street, 16th Floor
Toronto, ON M2N 6L9

Please use only one method of application (e-mail or mail). Only those applicants selected for an interview will be contacted.

The Ontario Public Service is an Equal Opportunity Employer. Accommodation will be provided in accordance with the Ontario Human Rights Code

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