The Financial Services Commission of Ontario (FSCO) requires an experienced team leader and problem solver with expertise in market conduct risk assessment operations in a financial service regulatory environment. Consider this challenging opportunity to provide operational leadership for the delivery of financial service regulatory compliance and risk management services to safeguard and protect consumers and ensure a viable and functional financial service marketplace in Ontario.
As the Team Lead, Market Risk Assessment, you will:
provide technical leadership, guidance and training to unit staff related to the research, review, analysis, risk assessment and resolution of complex inquiries, complaints or allegations of market conduct negligence/abuse by financial service institutions, companies and intermediaries within all financial service sectors regulated by the FSCO
review case reports of inquiry/complaint follow-up/resolution as prepared by unit Compliance Officers for quality assurance purposes and to ensure sound methodology, analysis, results and actions and recommend further compliance, legal and/or enforcement follow-up action as required to the Senior Manager, Market Risk Assessment Unit or Director
provide expert advisory services to branch/division/FSCO senior management on market conduct issues/trends resulting from the inquiry/complaints process
lead/conduct projects for the development, review and implementation of market conduct compliance policies, procedures, processes and systems
lead the provision of technical advice, guidance and consultation services to FSCO stakeholders (e.g. financial institutions, intermediaries, associations) related to the interpretation and application of FSCO market conduct legislated requirements and standards and resolve market conduct issues
Location: 5160 Yonge Street, Toronto, Ontario
What we are looking for:
Superior technical knowledge/skills in the principles and practices of market conduct assessment, risk-based regulatory compliance review and issues resolution:
proven superior knowledge of market risk assessment principles, practices and regulatory tools and techniques
demonstrated experience in a leadership role related to the conducting of detailed business analysis, market conduct reviews and issues resolution within a financial services environment
demonstrated experience with and the ability to interpret and apply the provisions of legislation, regulations and policies related to the regulation of financial services industries and intermediaries
Superior knowledge of and/or extensive working experience related to:
financial service sectors/industries that are regulated by FSCO in Ontario
proven knowledge of the operations, products and practices of regulated sector financial institutions and intermediaries in Ontario
knowledge of current developments in national and international financial services regulatory standards
Superior organizational/coordination, team leadership and project management skills:
proven advanced organizational and operational coordination skills with proven experience to effectively plan, prioritize and control unit services/projects and ensure the delivery of quality/timely unit services
proven excellent team leadership skills to provide effective direction, guidance, training and support to unit staff
the proven ability to develop and implement resource materials and tools to support staff in the delivery of their responsibilities
demonstrated excellent project management skills to lead projects for the development of unit procedures and processes and manage deadlines and competing priorities
Extensive knowledge and leadership experience in customer service operations and superior communication, negotiation and issues management skills:
proven knowledge of customer service principles, practices and standards and demonstrated leadership experience in the delivery of a customer service operation
demonstrated superior verbal communication skills to provide training, direction and guidance to staff and provide business expertise to other FSCO branches
proven superior negotiation skills and the ability to resolve complex complaints and issues
demonstrated excellent written communication skills with extensive experience in the preparation of reports, briefings and policy recommendations
Salary range: $73,443.00 – $95,213.00 per annum
Please visit www.ontario.ca/careersand enter Job ID 43299 in the Job ID search field to view detailed job information, including instructions on how to apply. Alternatively, you may send your resume by April 16, 2012, to:
Financial Services Commission of Ontario, Human Resources Unit 5160 Yonge Street, 16th Floor Toronto, ON M2N 6L9 e-mail: Recruiting@fsco.gov.on.ca
Please use only one method of application (e-mail or mail). Only those applicants selected for an interview will be contacted.
The Ontario Public Service is an Equal Opportunity Employer. Accommodation will be provided in accordance with the Ontario Human Rights Code
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